Client Relations Specialist

We are hiring a tech-savvy Client Relations Specialist who excels in customer service and administrative duties. This role is crucial as the first point of contact for callers and visitors.

Daily Job Duties:

• Answer incoming calls and maintain excellent customer service.
• Coordinate client communications and attorney schedules.
• Assist with administrative tasks and maintain office organization.
• Manage client intake and follow-up processes.
• Maintain client records and update case management systems.
• Provide support to attorneys and other staff as needed.

Requirements:

• Bachelor’s degree or proven experience in client relations.
• Friendly and welcoming personality with strong problem-solving skills.
• Proficient in computer and communication tools.
• Excellent telephone etiquette and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.

Benefits:

• Competitive salary with benefits package.
• Paid time off and holidays.
• Opportunities for professional growth.
• Supportive and inclusive work environment.

To Apply

Please send a resume and cover letter to careers at southworthpc.com. Be sure you put the word “resume” in the subject line. Explain why this position appeals to you and what you feel your special qualifications are, your talents, experiences, and so on. Be honest and transparent, and include your contact information.